Why are parts of my email missing?

If part of your email is not being displayed there are two common causes:

1) You have copied and pasted parts of your message from Microsoft Word. If you copy and paste from Word some of the formatting tags will be carried over when you paste into Email System. These formatting tags are not standard HTML and can cause parts of the message not to be displayed. To get around this copy and paste your text into notepad first. Then copy it from notepad and paste it into your email.

2) You did not close a comment tag in the HTML. If you do not close all of your comment tags in the HTML some clients will not correct for this and not display anything in the message after the unclosed comment tag.

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